Phone: (216)-265-7575
E-mail: info@wrapitupgraphics.com

Having trouble?
We offer live customer support by phone and by email Mon -Fri from 9am - 5pm. We can help you through the process of creating and buying products through our website or placing your own custom order. If you have any questions regarding estimates, product quantity, shipping and receiving info, or order status please contact us, we would love to help you. 

Accounts
Accounts are essential to have if you wish to design, order, print, ship, and receive your product from the online store. You are not required to have an account to browse the online shopping center, but as soon as you decide to create or order a product, you will be required to sign in.

Custom Designs
At Wrap It Up Graphics, we try to provide our customers with as many options as possible so that they end up with exactly what they want. Therefore, our customers have the ability to design products themselves or request assistance from our graphic designers. You can place your custom order by phone, e-mail, or at our location.

How to prepare your files for printing:

The following is a checklist to reduce potential problems, insure prompt delivery and eliminate any additional charges associated with prepress changes. Please call our customer service team with any questions regarding this list. We want to work with you to eliminate problems before they occur.

• Include all images and graphic files imported into your document. Those that are missing may remain visible but will output in low resolution and will appear pixilated and fuzzy. Hard copy should always be included with your files.
• Be sure that both printer and screen fonts are included with your files along with a list of the same. If these files are missing we will not be able to output your job.
• Make sure that you have converted all of your colors from RGB to CMYK. Your images may print out inaccurately without being converted.
• When converting a Pantone color to CMYK make sure that the CMYK version is equivalent to the Pantone color chosen. Some Pantone colors are outside of the CMYK color space and may appear differently when printed as process color.
• View your screen AFTER the conversion is made to get an idea of how the color will appear. For an exact determination, use a Pantone color conversion guide.
• Make sure all bleeds extend at least 1/8" beyond the edge of the page.
• Include a mock up of your document as a guide to use for preparation and printing.
• Make sure that your disk and any mockups are clearly labeled with your name, address, and phone number. It is also helpful to include a list of everything you are sending.